Accessibility Statement

Our Commitment

At Revived, we believe in being "Human-Centered" in everything we do, and that includes making our digital presence accessible to all users. We are committed to ensuring that our website is accessible to people with disabilities and are continually working to improve the user experience for everyone.

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which provide guidance on making web content more accessible to people with a wide range of disabilities.

Accessibility Features

We have implemented the following accessibility features on our website:

• Semantic HTML: We use proper heading structures and semantic elements to help screen readers understand and navigate our content.
• Alt Text: Images on our site include alternative text descriptions to convey information to users who cannot see the images.
• Color Contrast: We strive to maintain sufficient color contrast between text and backgrounds to ensure readability.
• Keyboard Navigation: Our website can be navigated using only a keyboard for users who cannot use a mouse.
• Resizable Text: Text on our website can be resized using browser settings without loss of functionality.
• Focus Indicators: Interactive elements have visible focus indicators to help keyboard users understand where they are on the page.
• Form Labels: All form fields have associated labels to help screen reader users understand what information is required.
• Skip Links: We provide mechanisms to skip repetitive navigation content.

Alternative Contact Methods

If you experience difficulty accessing any part of our website, we want to help. You can always reach us through alternative methods:

• Phone: Call us at (484) 8-REVIVE. Our team is available Monday through Friday, 9 AM to 5 PM Eastern.
• Email: Send us an email at hello@sellrevived.com and we'll respond within one business day.
• Text Message: Text us at +14848738483 for quick communication.

We're happy to provide information, take service requests, or answer questions through any of these channels.

Third-Party Content

Our website may include embedded content from third parties (such as booking calendars or social media feeds). While we strive to work with accessibility-conscious vendors, we cannot guarantee the accessibility of third-party content.

If you encounter accessibility barriers in third-party content on our site, please let us know and we will work to find an accessible alternative.

Ongoing Efforts

We recognize that accessibility is an ongoing process. We are committed to:

• Regularly reviewing our website for accessibility issues
• Training our team on accessibility best practices
• Incorporating accessibility into our design and development processes
• Responding to accessibility feedback from our users
• Staying current with accessibility standards and guidelines

Known Limitations

While we strive for full accessibility, there may be some limitations:

• PDF Documents: Some older PDF documents may not be fully accessible. Contact us for accessible alternatives.
• Maps: Interactive maps may have limited accessibility. Contact us for service area information.
• Videos: Some video content may not have captions. We are working to add captions to all video content.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Please include the following information in your feedback:

• The web page address (URL) where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up

We will make every effort to respond to accessibility feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory agency. In the United States, complaints regarding website accessibility under the ADA can be directed to the U.S. Department of Justice.